Privacy policy
How Med Syntegrate collects, uses, protects, and manages personal information across the public website and related support workflows.
Overview
This Privacy Policy explains how Med Syntegrate Health Care Private Limited handles personal information when you use the public Med Syntegrate website and related support channels.
Information we may collect
Depending on your interaction with us, we may collect:
- Contact information such as name, email address, and phone number when you submit support or policy requests.
- Account-related identifiers needed to validate account ownership for support, deletion, or privacy requests.
- Message details you provide in support or legal inquiries.
- Limited technical information generated by website requests, such as IP address, browser type, request timing, and security logs.
How information is used
Med Syntegrate uses information to:
- provide support and respond to inquiries,
- verify request ownership for account or data actions,
- maintain service reliability and security,
- meet legal and compliance obligations.
Data protection and retention
We apply reasonable technical and organizational safeguards, including encryption in transit, access controls, and operational monitoring. Information is retained only for as long as required to provide services, resolve disputes, meet legal requirements, or complete verified user requests.
Third-party services
Infrastructure and operational vendors may process limited technical information on our behalf to host and secure services. Med Syntegrate does not sell personal health information.
Your privacy rights
Subject to applicable law, you may request access, correction, export, or deletion of personal information associated with your account.
Privacy contact
For privacy requests or questions, contact privacy@medsyntegrate.com.